Terms and conditions

This web site is owned by Ginny Avison. It is operated under agreement by Ginny Avison Designs Ltd ("Ginny Avison", "we", "us" and "our"). Registered office: 9 New Parade, Worthing, West Sussex BN11 2BQ. Registered in England No. 06952940.

If you have any comments or questions about these terms and conditions, please contact us.

Ownership of rights

All rights, including copyright, on this web site are owned by Ginny Avison or Ginny Avison Designs Ltd.

All content is protected and approved for personal use. For example, you may save an image of a product to your computer, you may print a web page, or you may photo-copy a print-out of a web page - but only if it is for personal, non-commercial use.

Any commercial use - without our prior consent - is prohibited. If you wish to use content from this web site, for example, in a Powerpoint presentation for an interior design client, you must first ask us for permission. To ask permisson, please contact us.

Products

We make each product with passion and love.

We hand-upholster hard wood frames (that are sometimes painstakingly covered in silver leaf) with esquisite fabrics from leading suppliers such as Designers Guild and Linwood.

As a result, each product that we produce is handmade, hand-upholstered, proudly British and unique.

Patchwork design

The Splash, Very berry, Metallica, Eleganza, Tuscany and Glamour patchwork designs featured on our products are owned by Ginny Avison.

You must not copy, produce or distribute furniture with our designs.

Description

We have taken extreme care to ensure that product descriptions, dimensions and prices are correct on our web site.

The images or photos that we have taken of our products is a close representation. However, we cannot accept any responsibility for any variations in colour caused by your computer monitor or web browser.

Prices

All prices displayed on the website include VAT and exclude delivery.

We will discuss the total cost with you when you place an order. And provide you with an itemised and printed invoice.

The total cost is usually the product price + delivery charge.

Prices are valid until further notice and are subject to change.

Payment

We accept cash, cheque and most credit and debit cards.

We also require a minimum deposit of 50% for all orders, with final payment on delivery.

Lead times

The lead time for making a product is currently 8 – 12 weeks.

Please see our Products section for more information.

Delivery times

We deliver, by appointment, between 9 am and 7 pm on Monday, Tuesday, Thursday and Friday.

Cancellations, returns and refunds

We require a 50% deposit when you place an order.

This deposit is non-refundable.

We do not accept returns or refunds.

Damages

You are responsible for checking products when we deliver them.

If you find a visible defect, please contact us within 24 hours, or on the next working day.

If a product is damaged during delivery, we guarantee to fix the problem free of charge.

Overseas corporate clients and licencing

UK legal compliance

Our furniture complies with UK fire safety regulations. However, legal requirements might be different in your contry. Thus, it is your responsibility to make sure that the products you are importing comply with those requirements, or/and notify us – before ordering – of all adjustments necessary to meet those requirements.

Serial numbers and name plates

Our products have identification metal plates attached to them, with our logo, name and serial number on it to ensure authenticity. By applying for distribution licence you agree to leave them intact and not to remove or alter them in any way.